ICD Dhannad PICD is the first private port of Central India. It is the biggest port of the state till date. It is a budding port and has got rave response from the beginning. It is the first road based ICD of the territory. It provides the fastest roads linkage between Indore and Mumbai: in just 36 hours. This is achieved through a network of dedicated fleet of new brand vehicles with in-built GPS system and 24 hours availability. Managed by an experienced team of qualified and dedicated staff of over 70 personnels, it boasts of winning the trust and admiration of its clients within a short span of time. Well equipped with latest technology, ICD Dhannad is committed to give the best services to its clients anywhere across the globe.

When we expect all our associates to be a part in our mission of providing the best and the fastest services to the clients, we take the responsibility of providing them with best possible working environment and facilities.

The Custom Officers have the luxury of separate well furnished offices as per their designation. There are separate and well set offices for CHAs, Shipping lines, Bank, Transporters and all service providers besides its own Office.All the offices have access to Wi-Fi connection. There is also the facility of canteen, STD-PCO service and Photocopy within in the premises.We ensure the best treatment to all our valuable visitors.

Our workforce is our prime most assets. We have experienced managers, qualified supervisors and skilled workers, all solely contributing to the faster and hassle free movement. We also have regular workshops and training sessions for our staff to keep them updated with the latest methods and techniques and boost the spirit of team-work.


‘Fairdeal International” is the root company of FAIRDEAL Group. It is a well established Custom clearing and freight forwarding House. It was constituted in the year 1993 at Indore with its core business as clearing House for all Import & Export activities. The Company made a humble beginning and by sheer hard work and determination made a very steady progress and has reached a pinnacle today. Fairdeal International has established business in Indore, Mumbai, Nagpur and Mandideep.

Fairdeal International provides the services for custom clearing, freight forwarding, and complete logistics solution. Fairdeal has also entered into agency agreements to take business from all over India from any port and getting into contract of minimum volume of business with shipping lines in order to provide more competitive rates than market to their clients. Its wide experience extends to almost every type of commodity segment – general cargo, project cargo, bulk freight, precious cargo, and more.

Its services are not only limited to Indore and the surrounding regions like Dewas, Ratlam, Nagda, Bhopal etc. but extend to far away cities like Ludiana, Kolkata, Nagpur, Raipur etc, also.

Some of its major clients are :

  • Grasim Industries
  • Caparo
  • Adarsh Global
  • Sonic Biochem
  • Bright Vision
  • Kohinoor Foods
  • Hilite Traders
  • Neo Sack
  • Shakti Pump
  • Anant Steel
  • Siddartha Wires
  • Fine Lines
  • Indorama Synthetics ltd
  • Shakti pumps
  • Sheetal Industries
  • Commercial Synbags
  • Hygiene Wear International
  • Regal Iron
  • Sita Shree Food Products
  • Hinlon Group
  • G.S. Metalica
  • Ipca laboratories
  • Pratibha Packwell Pvt Ltd
  • Mittal Appliances Ltd
  • SRF Ltd.
  • Cummins India Ltd.
  • National Steel and many more

The list have been ever expanding and consistent. The list itself speaks of the quality of service we provide because these companies do not settle for anything less than the BEST.

There have been various achievements in its kitty which are as follows:

  • Winner of awards in the years 2002, 2004 and 2007 for filing the maximum documents with customs and generating maximum revenue for the same.
  • Winner of the Best CHA Award from CONCOR ( a semi government body of the Railways) for 3 consecutive years from 2003 to 2005.
  • Recipient of any Appreciation Certificate from the Commissioner, Indore for its work in 2008.

To reach this pinnacle, the company has followed the simple strategy given by its chaiman, Mr. Ajay Agrawal : “NEVER SAY NO!” Following this strategy, the company provides all the logistics solutions to its clients under one roof. It tries to meet all the demands and deadlines of the customer. Being in a service oriented industry, FAIRDEAL gives the best possible service to all its clients. Each innovation from Fairdeal becomes a standard for other to meet. It’s motto is: EXPECT THE WORLD FROM US. WE’LL DELIVER!!!!!!!!!!!!!!!!!!!!!!


Mr. Ajay Agrawal is the founder Chairman of Fairdeal Group. Armed with a Masters Degree in Business Administration, he acquired the CHA license soon after a short stint in a marketing job. He started the business with 20-30 teus per month. With his determination, hard work and positive attitude he took his business to great heights. At present, the company has the business of more than 1500 TEUS per month.

Mr. Ajay Agrawal carries strong and good will with his clients. He is well-known among them to take challenges and fulfil his commitments.

It was his vision to have an additional ICD at Indore to retain the area’s business which was being lost to the Mumbai Port. He wanted to make an ICD that would ease out the import-export procedure for the clienr and make it hassle-free. He wanted to create a healthy environment to make work a pleasure along with business. It was his endeavour that turned his dreams into the project of ICD Dhannad. With this project, he has become the youngest entrepreneur to have a private ICD (just at the age of 40!) Apart from business, Ajay Agrawal is a sportsperson too. In 1985, he went to London as a Captain of All India Public School Cricket Team. There he played at The Oval Stadium and got accolades for his performance. He is actively involved in the game of Billiards and Snookers.

He has won the Billiards State Championship 10 times and the Snookers State Championship 4 times. He has played Billiards and Snookers at the National Lever and had been selected for the World Amateur Billiards Championship. He encourages new talent in the city to come forth in this sport and gives his contribution to organize various events in the city, related to this sport. He is an active member of the M.P. Billiards and Snookers Association.


We are proud to initiate Madhya Pradesh’s first private ICD. We are well aware that this being a historical step, expectations will be high. And we are well prepared.

Prepared to change the way business has hitherto been done. Prepared to go that extra mile. Prepare to make it a success not just for us but for the whole import-export fraternity as well. Our’s will be a totally customer-centric approach. In fact, the plan and strategy behind our adopting new ways and means have been made after studying existing drawbacks and difficulties for the customer, in the system. In this, our experience in this trade has been of immense benefit and has helped us design our systems better.

This venture is not just another business opportunity for me but it’s a dream project and very close to my heart. I want this ICD to tread the unknown paths and meeting the global standards, register itself in the international scenario of logistics.